Service
They answer customers and employees at any hour.
We deliver AI agents that answer recurring questions by chat and phone and carry out instructions in the company panel. The agent uses only the knowledge you give it and hands the matter over to a person at the boundary you set. Enquiries that arrive in the evening or at the weekend do not go unanswered.
Try it
Talk to the agent.
The agent knows fourteen topics for customers and employees. Ask a question from the list or type your own: on the right you can see what it did in the company systems and what it does when it does not know something.
Demo version. The data is sample data and stays in your browser.
Scope
What we deliver
Chat agent
Answers questions about the offer, prices and dates. When it does not know the answer, it asks for contact details and passes the matter to your team.
Voice agent
Picks up the call when nobody on the team can, books an appointment and leaves a note from the conversation.
Agent in the company panel
Takes an instruction written as a plain sentence and enters it into the calendar, tasks and team notifications by itself.
Company knowledge
We load your offer, price list, rules and most frequent questions. This stage decides whether the agent helps or irritates.
Handover to a person
We set the boundary: what the agent handles alone and what it routes to an employee straight away.
Conversation log
You see what customers ask about. That knowledge is sometimes worth more than the automation itself.
Process
How we deliver an agent
Gathering knowledge
With your team, we write down the answers they now repeat over the phone many times a day.
Configuration
We set up the agent, its tone of voice and the rules for handing matters over to a person.
Testing
We test the agent on real questions before anyone outside the company sees it.
Launch and tuning
We switch the agent on in the company chat or on a phone number. After the first weeks we improve the answers where it got lost.
Example
One instruction instead of three apps
An employee writes one sentence to the agent. The agent fills in the calendar, schedules the meeting and sends the invitations.
Questions
Before you ask.
Will the customer know they are talking to an AI agent?
We recommend that the agent says so plainly. Pretending to be human ends badly the moment the agent does not know something.
What happens to customer data?
We agree what the agent records and where. This information goes into the privacy policy, because the law requires it.
Can the agent give false information?
We limit it to the knowledge it was given and teach it to admit when it does not know. This setting matters more than how the answers sound.
- AI agents
- process automation
- custom systems
- integrations
- compliance
- campaigns
- motion ads
Let's talk about the process that takes up most of your company's time.
Describe it in two sentences. We will call back with questions, and then you will get the scope and quote in writing.