Service
Every official letter has an owner and a deadline.
Official correspondence is moving to an electronic system: e-Doręczenia, Poland's official electronic delivery service. A letter that nobody has opened is still deemed delivered after a set time. We set up your e-Doręczenia address and configure the mailbox so that receiving letters does not depend on one person's memory.
Try it
Assign a letter to a department.
Every letter has a summary and a deadline. Choose the department that will handle it, or mark it as done.
Demo version. The data is sample data and stays in your browser.
Scope
What we set up
e-Doręczenia address
We guide the company through setting up the address and confirming identity, so the process does not stall halfway.
Mailbox access
We set up access for the people who should see the correspondence.
Notifications
We connect notifications to company email and phone. This element decides whether a letter is read in time.
A letter with an owner and a deadline
In the company panel, a letter gets a summary, a reply deadline and an assigned person. The reminder arrives before the deadline passes.
Team training
We show the people responsible for correspondence how to receive and archive letters.
Mailbox monitoring
On request, we watch the mailbox and let you know when a new letter arrives.
Process
How it works
Status check
We establish whether the company already has an e-Doręczenia address and what stage the rollout is at.
Setting up the address
We go through the process together with the authorised person in the company, remotely or on site.
Connecting notifications
We configure the mailbox so that a new letter raises an alert where the team looks every day.
Handover
We leave a short guide and a note of the settings.
Example
A notice from the tax office
A new letter lands in the panel with a summary, and the task goes to someone in accounting. The office, person and dates are examples.
Questions
Before you ask.
Does a company have to use e-Doręczenia?
The obligation covers successive groups of entities according to a schedule set out in the law. We check what stage your company is at instead of scaring you with a deadline that may not apply to it.
Does e-Doręczenia replace regular post?
In correspondence with public bodies, yes. Regular post still works where the other party does not use the system.
What if nobody collects a letter?
After a set time the letter is deemed delivered, even if nobody opened it. That is why we pay so much attention to notifications.
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Let's talk about the process that takes up most of your company's time.
Describe it in two sentences. We will call back with questions, and then you will get the scope and quote in writing.